The Black Grove Way

It is the policy of Black Grove that anyone working with our family act in a way that is consistent with our value system stated below which we refer to as "The Black Grove Way"

  • We are honest in our dealings with others.
  • We deliver what we promise in our business and personal relationships.
  • We always demonstrate commitment and diligence in our efforts.
  • We are always friendly, courteous, and have respect for others.
  • We display teamwork. Team members use terms like "we" not "I".
  • We have a sense of urgency. On matters related to the customer we “own” problems and are always responsive.
  • We are customer driven.
  • We are “easy to do business with.”
  • We are fair and even handed in our dealings with others.
  • We treat people the way we want to be treated.
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